Sauce Labs experienced a major service incident where their US-EAST data center became completely unavailable for 4.4 hours. The outage affected all services and users dependent on that data center region. The incident was resolved after the team identified the root cause and implemented remedial action to fully restore access.
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After taking remedial action, access to the US-EAST data center is fully restored. This incident is resolved.
Access has been restored to the US-EAST data center. We are monitoring.
We have identified the root cause and are working on implementing a fix.
We are continuing to investigate this issue.
We are experiencing an issue where the US-EAST data center is currently unavailable. We are investigating.
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