Outage in Sauce Labs
2026-September-02 Service Incident
Resolved MinorIncident Report
Summary AI Generated
Sauce Labs experienced elevated error rates for Real Device tests in their EU-Central-1 data center lasting approximately 2.3 hours. The root cause was identified and remediation was applied, restoring normal error rates and full service operation.
We are seeing elevated error rates for Real Device tests in EU-Central-1 data center. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/02/2026 11:53AM
After taking remedial action, Real Device test error rates have returned to normal in the EU-Central-1 data center. All services are fully operational.
IDENTIFIED
5 days ago - at 09/02/2026 11:30AM
The root cause of the elevated error rates for Real Device tests in the EU-Central-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.
INVESTIGATING
5 days ago - at 09/02/2026 09:39AM
We are seeing elevated error rates for Real Device tests in EU-Central-1 data center. We are investigating.
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