Outage in Sauce Labs
2026-October-08 Service Incident
Resolved MajorIncident Report
Summary AI Generated
**Sauce Labs – October 8, 2026 Incident Summary** Sauce Labs experienced a 2.1-hour degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux, affecting all data centers. The root cause was identified and remediation was applied, with the service moved to monitoring before being confirmed fully resolved at 18:50 UTC.
We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/08/2026 06:50PM
After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.
MONITORING
about 1 month ago - at 10/08/2026 05:20PM
The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.
INVESTIGATING
about 1 month ago - at 10/08/2026 04:52PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 10/08/2026 04:48PM
We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
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