Outage in Savvas

Realize Reports Google Drive Integration Issue

Resolved Minor
March 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Administrators using the Send or Schedule feature in Realize Reports to send data to a Google Drive may experience an issue where the file sent does not contain the expected data and instead looks like HTML format. Files sent via email or SFTP continue to operate as expected and we recommend using these delivery options until this issue is resolved.
Components affected
Savvas Realize Reports

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/19/2024 09:21PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 03/19/2024 08:25PM

Administrators using the Send or Schedule feature in Realize Reports to send data to a Google Drive may experience an issue where the file sent does not contain the expected data and instead looks like HTML format. Files sent via email or SFTP continue to operate as expected and we recommend using these delivery options until this issue is resolved.

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