Outage in Savvas

SuccessMaker Assignment Issue

Resolved Major
August 23, 2024 - Started about 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

Some students are erroneously receiving the message "Sorry, there are too many students working in SuccessMaker right now" and are unable to access their assignment. We are currently investigating this issue.
Components affected
Savvas SuccessMaker

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/24/2024 04:12AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 08/23/2024 08:27PM

This issue will be fixed with a release beginning at 7pm ET this evening. Customers may experience a 3-5 minute outage during this time.

INVESTIGATING about 1 year ago - at 08/23/2024 05:04PM

Some students are erroneously receiving the message "Sorry, there are too many students working in SuccessMaker right now" and are unable to access their assignment. We are currently investigating this issue.

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