Outage in Savvas

User Creation & Ingestion Processing Delays

Resolved Minor
December 04, 2024 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

Customers may experience delays when creating or modifying user accounts in the rostering process. We are actively working the issue. No data has been lost. If you encounter an error, please wait 24 hours then check to see if the issue has been resolved prior to resubmitting rostering data.
Components affected
Savvas EasyBridge

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/04/2024 10:52PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 12/04/2024 03:14PM

Customers may experience delays when creating or modifying user accounts in the rostering process. We are actively working the issue. No data has been lost. If you encounter an error, please wait 24 hours then check to see if the issue has been resolved prior to resubmitting rostering data.

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