Outage in Savvas

Teachers Without an Existing Outlier Account Unable to Log In Via SSO

Resolved Major
May 19, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/21/2025 04:48PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/21/2025 04:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 05/20/2025 12:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 05/19/2025 04:09PM

Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible.

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