Outage in Savvas
Intermittent Savvas Realize My Library / Content Loading issues
Resolved MinorIncident Report
Summary AI Generated
Savvas Realize experienced intermittent content loading issues in My Library and other areas of the platform for approximately 7.9 hours. As a workaround, users were advised to perform a hard cache clear (Ctrl+Shift+R on Windows/Linux or Cmd+Shift+R on Mac) to restore functionality. The incident was resolved without further action required from users.
Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 09/23/2026 11:51PM
This incident has been resolved.
MONITORING
9 days ago - at 09/23/2026 03:59PM
Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
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