Outage in ScalePad

Contract / Agreement sync in Lifecycle Manager

Resolved Minor

June 19, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue affecting contract and agreement data in Lifecycle Manager for some partners. Impacted users may see contracts or agreements older than 2 years missing from the Agreements page, or sync attempts showing no new or updated contracts. Our team is actively working to identify the cause and restore normal behaviour.

Components affected

ScalePad Lifecycle Manager

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/19/2026 08:40PM

This issue has been resolved. Please note that contract/agreement data may take up to 24 hours to appear in your Lifecycle Manager account while processing completes.

INVESTIGATING about 1 month ago - at 06/19/2026 04:58PM

Latest ScalePad outages

Lifecycle Manager: Login issues - about 8 hours ago

Lifecycle Manager: Sync Delays - 10 days ago

Lifecycle Manager: degraded performance - 30 days ago

Partner accounts are currently unable to view Agreement details from the agreements list page - about 1 month ago

Lifecycle Manager: Investigating Datto RMM Sync Failures - about 1 month ago

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