Outage in ScalePad
Lifecycle Manager: Sync Delays
Resolved MinorIncident Report
We’ve identified a challenge where a subset of Lifecycle Manager integrations haven’t automatically synced since 07/11. Some syncs are also not running when manually triggered.
We’ve identified the cause and are urgently working on a resolution. We expect syncs to start running for all affected accounts by the end of today, with updated data in all accounts by this evening, or tomorrow at the very latest for larger syncs.
Components affected
ScalePad Lifecycle ManagerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/16/2026 05:14PM
This incident has been resolved.
MONITORING
9 days ago - at 07/14/2026 03:52PM
We are seeing data syncing correctly and monitoring the situation for all partners.
IDENTIFIED
10 days ago - at 07/13/2026 04:29PM
We’ve identified a challenge where a subset of Lifecycle Manager integrations haven’t automatically synced since 07/11. Some syncs are also not running when manually triggered.
We’ve identified the cause and are urgently working on a resolution. We expect syncs to start running for all affected accounts by the end of today, with updated data in all accounts by this evening, or tomorrow at the very latest for larger syncs.
Latest ScalePad outages
Lifecycle Manager: Login issues - about 8 hours ago
Lifecycle Manager: degraded performance - 30 days ago
Partner accounts are currently unable to view Agreement details from the agreements list page - about 1 month ago
Contract / Agreement sync in Lifecycle Manager - about 1 month ago
Lifecycle Manager: Investigating Datto RMM Sync Failures - about 1 month ago
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Integrations with
