Outage in Scaleway

[Dedibox] [Billing] - Installations fees wrongly billed with Dediscount

Resolved Minor
October 01, 2024 - Started 3 months ago - Lasted 21 days
Official incident page

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Outage Details

The installation fees with the Dedidscount for a 36 months commitment are actually billed, while they shouldn't be. Our Dedibox team is already aware of this issue and is working on it.
Components affected
Scaleway Dedibox
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/22/2024 10:50AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/01/2024 01:00PM

The installation fees with the Dedidscount for a 36 months commitment are actually billed, while they shouldn't be. Our Dedibox team is already aware of this issue and is working on it.

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