Outage in Scaleway

[DDX2ELT] Payment Retry Issue for DDX Invoices via the ELT Console

Resolved Minor
May 09, 2025 - Started about 12 hours ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently experiencing an issue with retrying payments for DDX invoices via the ELT console. Our team has identified the root cause and is working to resolve it promptly. In the meantime, please contact support, and we will handle the payment retry on your behalf.
Components affected
Scaleway Billing API
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 05/09/2025 07:52AM

A fix has been deployed, this incident has been resolved

INVESTIGATING about 12 hours ago - at 05/09/2025 07:19AM

We are currently experiencing an issue with retrying payments for DDX invoices via the ELT console. Our team has identified the root cause and is working to resolve it promptly. In the meantime, please contact support, and we will handle the payment retry on your behalf.

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