Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Scaleway

[pl-waw] Users can't connect to their functions/containers endpoints Affected products: Serverless Functions/Containers

Resolved Minor
June 07, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Since 2025-06-07 09:20 UTC, around half of the users cannot call their functions/containers endpoints in pl-waw region. Users are experiencing "connect: connection refused" or "Could not connect to server" errors. At first glance, this seems caused by a LB failure. We apologize for any inconvenience. We are on it.
Components affected
Scaleway pl-waw-1

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/09/2025 11:10AM

Incident is now closed. After investigation, this was caused by a rare faulty auto-healing on LB side. Team will add more monitoring so we are alerted sooner.
Sorry again for any inconvenience.

MONITORING 11 months ago - at 06/07/2025 04:00PM

Situation seems more stable as of now. Incident is resolved since around 15:20 UTC, users can access their endpoints again.
We will keep the status in monitoring until Monday though, for further investigation.
Sorry about any inconvenience.

MONITORING 11 months ago - at 06/07/2025 03:39PM

Affected users should now be able to access their functions/containers endpoints. In summary, this was indeed a faulty LB issue.
However, we are still monitoring and working on the situation, as it appears the issue might not be fully solved.
Thanks for your understanding. We will keep you updated.

INVESTIGATING 11 months ago - at 06/07/2025 03:15PM

After verification, this affects 80% of the clients on pl-waw, since 2025-06-07 09:13 UTC.
We are working to resolve the issue as soon as possible.
Sorry again for any inconvenience.

INVESTIGATING 11 months ago - at 06/07/2025 02:50PM

Since 2025-06-07 09:20 UTC, around half of the users cannot call their functions/containers endpoints in pl-waw region.
Users are experiencing "connect: connection refused" or "Could not connect to server" errors.
At first glance, this seems caused by a LB failure.
We apologize for any inconvenience. We are on it.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook