Outage in Scaleway

[AMS] public switch issue in Hall 2

Resolved Minor
June 18, 2025 - Started 1 day ago - Lasted about 23 hours
Official incident page

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Outage Details

We have detected a switch down in Hall 2 E-E, Baie : E30. Servers in that rack currently have no public network access and are unreachable since 18/06/2025 05h30. The issue has been forwarded to our team for resolution.
Components affected
Scaleway AMS Scaleway Dedibox
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 06/19/2025 06:20AM

This incident has been resolved.

IDENTIFIED about 17 hours ago - at 06/18/2025 03:51PM

The power on most of the chassis was recovered, we are booting the remaining customer nodes.

IDENTIFIED about 23 hours ago - at 06/18/2025 09:33AM

These rack are still impacted by this issue:
h2-dv5
h2-ee14
h2-ee17
h2-ee18
h2-ee19
h2-ee20
h2-ee21
h2-ee24
h2-ee25
h2-ee26
h2-ee28
h2-ee29
h2-ee2h2
h2-ee30
h2-ee31

Our teams are working on the resolution.

IDENTIFIED 1 day ago - at 06/18/2025 07:11AM

We have detected a switch down in Hall 2 E-E, Baie : E30.
Servers in that rack currently have no public network access and are unreachable since 18/06/2025 05h30.

The issue has been forwarded to our team for resolution.

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