Outage in Scaleway

[DC3] Public switch DOWN - Room 4 4 Rack E12

Resolved Minor

July 08, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing a network incident in DC3 due to a switch failure. This is impacting a subset of Dedibox servers, which may face intermittent or total loss of network connectivity. Our teams are actively working to restore full service as quickly as possible.

Components affected

Scaleway Dedibox Scaleway DC3

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/11/2025 09:36AM

This incident has been resolved.

MONITORING 10 months ago - at 07/08/2025 08:57AM

The faulty switch has been powered back on.
Optical modules have been replaced.
The switch is now operational again.

Connectivity is being restored for the affected Dedibox servers.
We continue to monitor the situation to ensure full recovery.

IDENTIFIED 10 months ago - at 07/08/2025 08:13AM

The issue has been identified and a fix is being implemented.

MONITORING 10 months ago - at 07/08/2025 08:03AM

Physical intervention at the DC is ongoing

INVESTIGATING 10 months ago - at 07/08/2025 07:00AM

We are currently experiencing a network incident in DC3 due to a switch failure.
This is impacting a subset of Dedibox servers, which may face intermittent or total loss of network connectivity.

Our teams are actively working to restore full service as quickly as possible.

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