Outage in Scaleway

[COCKPIT]-[All Regions]-Cockpit APIs experiencing random errors

Resolved Minor

August 27, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

Starting 1pm CEST time, Cockpit APIs are experiencing errors, leading to 'Internal Error' when trying to access them. Creation, Update, Deletion and Retrieval of Grafana users, data sources and alerts through those APIs is impacted. No impact on data ingestion or retention Our engineers are investigating the situation.

Components affected

Scaleway fr-par-1 Scaleway fr-par-2 Scaleway nl-ams-1 Scaleway pl-waw-1

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/29/2025 09:24AM

This incident has been resolved.

MONITORING 8 months ago - at 08/28/2025 01:12PM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 08/28/2025 01:11PM

A fix has been implemented and services are back to normal. We are monitoring the results

MONITORING 8 months ago - at 08/28/2025 09:36AM

Calls to Cockpit APIs are still experiencing random errors.
Actions made via Scaleway console are more stable than for direct API calls, we recommend you use Scaleway console until Cockpit APIs are fully stabilized.

MONITORING 8 months ago - at 08/27/2025 05:21PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 08/27/2025 03:11PM

Starting 1pm CEST time, Cockpit APIs are experiencing errors, leading to 'Internal Error' when trying to access them.

Creation, Update, Deletion and Retrieval of Grafana users, data sources and alerts through those APIs is impacted.

No impact on data ingestion or retention

Our engineers are investigating the situation.

Latest Scaleway outages

[INSTANCE] - [ALL REGION] Instance creation failure from console - about 6 hours ago

[Block Storage] - [fr-par-1] Snapshot API call timeouts - about 20 hours ago

[Object Storage] - [it-mil] S3 frontal requests failures - 1 day ago

[E-mail Gateway] - [World] - Delays sending emails to ProtonMail - 2 days ago

[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57 - 3 days ago

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