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Outage in Scaleway

[DEDIBOX] [DC3] Public switch issue in room 4 4-6 C19

Resolved Minor
September 21, 2025 - Started 7 months ago - Lasted about 24 hours
Official incident page

Incident Report

[Start time : 7AM] We have detected a switch down in room 4 4-6 C19 Servers in that rack currently have no public network access and are unreachable. Network team is currently investigating the issue.
Components affected
Scaleway Dedibox

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/22/2025 06:45AM

This incident has been resolved.

MONITORING 7 months ago - at 09/21/2025 09:39AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/21/2025 09:38AM

The switch has been replaced and servers are now being brought back online.

INVESTIGATING 7 months ago - at 09/21/2025 06:47AM

[Start time : 7AM]
We have detected a switch down in room 4 4-6 C19
Servers in that rack currently have no public network access and are unreachable.
Network team is currently investigating the issue.

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