Outage in Scaleway

[Dedibox][AMS1] Suchard chassis down in H2 EE29 block C

Resolved Minor

September 25, 2025 - Started 7 months ago - Lasted 13 days
Official incident page

Incident Report

On the EE-29 Suchard rack, which caused the PDU to trip, resulting in a power cycle and some Suchards not coming back on. Here is the list of servers that are no longer functioning following the incident: 100344 100386 100428 100490 100500 100506 100337

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/08/2025 08:23AM

This incident has been resolved.

MONITORING 7 months ago - at 09/25/2025 11:56AM

On the EE-29 Suchard rack, which caused the PDU to trip, resulting in a power cycle and some Suchards not coming back on.

Here is the list of servers that are no longer functioning following the incident:

100344
100386
100428
100490
100500
100506
100337

Latest Scaleway outages

[INSTANCE] - [ALL REGION] Instance creation failure from console - about 8 hours ago

[Block Storage] - [fr-par-1] Snapshot API call timeouts - about 22 hours ago

[Object Storage] - [it-mil] S3 frontal requests failures - 1 day ago

[E-mail Gateway] - [World] - Delays sending emails to ProtonMail - 2 days ago

[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57 - 3 days ago

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