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Outage in Scaleway

[Serverless Containers] Scaling issues on Private Network

Resolved Minor
November 18, 2025 - Started 4 months ago - Lasted 10 days
Official incident page

Incident Report

Since 2025/11/14, some Serverless Functions and Containers attached to a private network in the fr-par region may experience scaling issues. This can result in request timeouts for functions/containers scaling from zero, or failure to scale up for those with a minimum scale of 1. We are currently investigating this issue, which only affects functions/containers attached to a private network.
Components affected
Scaleway fr-par-2 Scaleway fr-par-1

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/28/2025 10:31AM

After further investigation and gathering more metrics, we noticed that the errors seen last week when reopening the status are not related to this incident. We will close it now, sorry again for any inconvenience.

IDENTIFIED 4 months ago - at 11/21/2025 10:28AM

Despite the fix deployed last wednesday, we are still seeing a few functions/containers instances (using PN integration) unable to start; even if less occurrences happen now.

We are investigating, sorry for any inconvenience.

MONITORING 4 months ago - at 11/19/2025 10:16AM

A fix for the race condition in private network management has been deployed across all regions. We are now closely monitoring the systems to ensure full resolution.

Initial reports indicate that the issue is resolved, but we continue to observe for any residual effects. Thank you for your patience, and we apologize for any disruption this may have caused.

IDENTIFIED 4 months ago - at 11/18/2025 10:50AM

Unlike said in the initial message, note that this race condition, despite rare, can be triggered for functions and containers on all regions.
We have also seen rare occurrences of this bug in the previous weeks.

IDENTIFIED 4 months ago - at 11/18/2025 10:39AM

The root cause has been identified. Due to a race condition in the private network management, it can occasionally happen that some functions/containers instances are not able to start.

This race condition stays rare, and we are working on a fix. In the meantime, in case a function/container attached to a PN cannot scale up, deploying again the function/container can solve the issue.

Sorry for any inconvenience.

INVESTIGATING 4 months ago - at 11/18/2025 08:58AM

Since 2025/11/14, some Serverless Functions and Containers attached to a private network in the fr-par region may experience scaling issues.
This can result in request timeouts for functions/containers scaling from zero, or failure to scale up for those with a minimum scale of 1. We are currently investigating this issue, which only affects functions/containers attached to a private network.

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