Outage in Scaleway
[Account] - Resource lock after invoice payment
Resolved MajorIncident Report
Some customers are experiencing locked resources after their invoice has been paid.
Components affected
Scaleway Elements ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/12/2025 08:33AM
The fix has enabled us to unblock all resources that were still blocked.
The incident has now been resolved.
We apologize for any inconvenience this may have caused.
MONITORING
5 months ago - at 12/12/2025 08:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 12/12/2025 08:00AM
We have identified the issue and are working to resolve it.
INVESTIGATING
5 months ago - at 12/12/2025 07:10AM
Some customers are experiencing locked resources after their invoice has been paid.
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