Outage in Scaleway

[Support API & Deskpro] - [fr-par-2] - Service restart failure after SSL Certificate upgrade

Resolved Minor
December 23, 2025 - Started 4 days ago - Lasted 9 minutes
Official incident page

Incident Report

We are currently experiencing issues restarting the Support API & Deskpro service after an SSL Certificate upgrade in the fr-par-2 region. This may impact our ability to provide support services.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/23/2025 06:29AM

This incident has been resolved.

INVESTIGATING 4 days ago - at 12/23/2025 06:22AM

We are currently experiencing issues restarting the Support API & Deskpro service after an SSL Certificate upgrade in the fr-par-2 region. This may impact our ability to provide support services.

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