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Outage in Scaleway

[IoT Hub] - [fr-par] - Service disruption

Resolved Major
January 13, 2026 - Started 4 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing issues with the IoT Hub service in the fr-par region. This may affect the connectivity and management of your IoT devices. We are investigating the cause and will provide updates as soon as possible.
Components affected
Scaleway IoT Hub

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/13/2026 04:29PM

This incident has been resolved.

MONITORING 4 months ago - at 01/13/2026 10:42AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/13/2026 09:34AM

We have identified that the IoT Hub service in the fr-par region is experiencing connectivity issues due to proxy pods being in a CrashLoopBackOff state. This may impact the management and connectivity of your IoT devices. We are working to resolve the issue as quickly as possible.

INVESTIGATING 4 months ago - at 01/13/2026 09:28AM

Our team is restarting MQTT.

INVESTIGATING 4 months ago - at 01/13/2026 09:09AM

We are currently experiencing issues with the IoT Hub service in the fr-par region. This may affect the connectivity and management of your IoT devices. We are investigating the cause and will provide updates as soon as possible.

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