Outage in Scaleway

[DEDIBOX] - AMS - Device unreachable

Minor

February 26, 2026 - Started 5 days ago
Official incident page

Incident Report

A Dedibox switch racked in 6.12.53 is currently unreachable. Consequently, all dedibox servers plugged to this switch are unreachable too. This issue is suspected to be caused by a power supply problem. We are investigating the cause and will provide updates as soon as possible.

Components affected

Scaleway Dedibox

Need to monitor Scaleway outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 4 days ago - at 02/27/2026 05:59PM

The switch has been replaced, and the config pushed.
Please make sure your server do at least one DHCP request, or you might loose access due to our security features.

IDENTIFIED 4 days ago - at 02/27/2026 09:20AM

Our teams are actively working on resolving the issue and will provide further updates as soon as possible.

IDENTIFIED 4 days ago - at 02/26/2026 10:26PM

Our network and on-site teams are monitoring the situation.
The switch replacement operation will be carried out on Friday, February 27, in the morning.

IDENTIFIED 5 days ago - at 02/26/2026 08:34PM

The switch is being replaced.

IDENTIFIED 5 days ago - at 02/26/2026 07:18PM

Technician is on site, verifications are underway.

INVESTIGATING 5 days ago - at 02/26/2026 05:50PM

A Dedibox switch racked in 6.12.53 is currently unreachable. Consequently, all dedibox servers plugged to this switch are unreachable too.
This issue is suspected to be caused by a power supply problem. We are investigating the cause and will provide updates as soon as possible.

Latest Scaleway outages

[IPAM] - [pl-waw] IPs missing from IPAM - about 17 hours ago

[Public Gateway] - [nl-ams-1] Create/Update of gw stuck - about 21 hours ago

[DATABASE][NL-AMS-1] Multiple databases are blocked with intermediate states - 3 days ago

[BLOCK-STORAGE][NL-AMS-1] Multiple products impacted by a Block storage issue. - 3 days ago

[Cockpit] - [fr-par] Queries on Scaleway Logs datasources are experiencing errors - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook