Outage in Scaleway

[IPAM] - [pl-waw] IPs missing from IPAM

Resolved Major

March 02, 2026 - Started about 2 months ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

A maintenance error caused all IP addresses in Scaleway's pl-waw-1 and pl-waw-2 zones to be released from the IPAM system, affecting Instance services. Users experienced internal errors when booking IPs, missing IPs from the IPAM API, and missing reverse DNS functionality. The issue was resolved after 17.4 hours with a fix implementation and monitoring period.

Due to an issue between IPAM and Instance, all IPs from pl-waw-1 and pl-waw-2 were released from the IPAM. We are currently investigating the cause and impact.

Components affected

Scaleway Instances

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/03/2026 09:18AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/02/2026 04:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/02/2026 04:11PM

Due to an error during a maintenance, multiple IPs are missing from the IPAM on the zones pl-waw-1 and pl-waw2. Impacts: Internal errors when booking an IP, missing IPs from the IPAM API, missing reverse DNS. We are currently investigating the issue and working on restoring the missing IP records.

INVESTIGATING about 2 months ago - at 03/02/2026 03:57PM

Due to an issue between IPAM and Instance, all IPs from pl-waw-1 and pl-waw-2 were released from the IPAM. We are currently investigating the cause and impact.

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