Outage in Scaleway
[Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down
Resolved MinorIncident Report
Summary AI Generated
A malfunctioning network switch in Scaleway's fr-par-1 data center caused a complete loss of internet connectivity for Dedibox dedicated servers located in a specific rack (DC3 Room 4-6 Rack A08). The outage lasted 5.3 hours while technicians worked to replace the faulty switch hardware. All services were restored to normal operation once the switch replacement was completed.
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. We are investigating the root cause with our local technicians.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/20/2026 03:49PM
We have identified that a network switch in our fr-par-1 data center was malfunctioning, causing a partial outage for Dedibox dedicated servers. The issue has been resolved and all services are now back to normal. We apologize for any inconvenience this may have caused.
INVESTIGATING
3 days ago - at 03/20/2026 03:11PM
Issue is taking longer than expected.
We are still on the bridge with local technicians to bring back up the switch and it's associate services
INVESTIGATING
3 days ago - at 03/20/2026 11:28AM
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers.
Network Switch is in an incorrect state, we have asked our local technicians to replace it.
INVESTIGATING
3 days ago - at 03/20/2026 10:37AM
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. We are investigating the root cause with our local technicians.
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