Outage in Scaleway
[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
Resolved MinorIncident Report
Summary AI Generated
Four disks failed on Scaleway's SAN cluster server between 23:45 and 01:30 on Sunday, compromising the RAID configuration and affecting SAN services. The team attempted data recovery using a spare server and rebuilt the RAID array over a 75-hour period. The issue was resolved after the RAID rebuild completed successfully.
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.
We are attempting to recover data using a spare server.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/03/2026 04:21PM
The issue has been resolved. Please contact our support team if you have any issue with our SAN.
IDENTIFIED
29 days ago - at 04/02/2026 12:27PM
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.
INVESTIGATING
about 1 month ago - at 03/31/2026 01:18PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/31/2026 01:04PM
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.
We are attempting to recover data using a spare server.
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