Outage in Scaleway

[DC5] Public switch issue in DC5 Room 1 1 Rack D39

Resolved Minor

April 04, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

A public switch failure in Scaleway's DC5 data center caused servers in Rack D39 to lose network access and become unreachable, though RPN network connectivity remained available. The incident affected Dedibox services in DC5 for 4.5 hours until the faulty switch was replaced and network connectivity was restored.

We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.

Components affected

Scaleway Dedibox Scaleway DC5

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 04/04/2026 10:10PM

Switch has been replaced network is up for the Rack D39

IDENTIFIED 4 days ago - at 04/04/2026 07:15PM

The Switch is currently down and is being replaced.

INVESTIGATING 4 days ago - at 04/04/2026 05:41PM

We have detected that public switches were down in DC5 Room 1 1 Rack D39.
Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.

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