Outage in Scaleway
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
Resolved MinorIncident Report
Summary AI Generated
A network switch unexpectedly rebooted in Scaleway's AMS1 datacenter Room H6, causing network connectivity issues for Dedibox customers in multiple racks (6.12.17, 6.12.29, 6.12.60, 6.12.67, and 6.12.71 to 6.12.75) for 1.4 hours. The incident was resolved by restoring all affected servers, with the root cause identified as a hardware issue requiring future switch replacement.
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.
Components affected
Scaleway DediboxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 06/15/2026 10:20AM
The root cause was due to a hardware issue on the switch.
We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue.
All servers linked to this switch and racks are up and running.
INVESTIGATING
about 23 hours ago - at 06/15/2026 09:28AM
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
INVESTIGATING
about 23 hours ago - at 06/15/2026 09:21AM
We are continuing to investigate this issue.
INVESTIGATING
about 24 hours ago - at 06/15/2026 09:00AM
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.
Latest Scaleway outages
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12 - about 1 hour ago
[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes - about 16 hours ago
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