Outage in Scalyr

Ingestion delay in app.scalyr.com

Resolved Minor
October 24, 2024 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/24/2024 11:49PM

This incident has been resolved.

MONITORING 12 months ago - at 10/24/2024 07:11PM

The UI should now be loading as expected. We have increased the database connection limit to accommodate more concurrent connections. The queue is in the process of recovering and is gradually processing the backlog of events.

IDENTIFIED 12 months ago - at 10/24/2024 06:11PM

The aggressive scaling out of servers led to a 500 error when loading the page due to hitting the database connection limit. We are currently in the process of scaling the servers back in, and the error should be resolved shortly.

IDENTIFIED 12 months ago - at 10/24/2024 05:13PM

A misconfiguration deployed this morning prevented the servers from scaling up correctly. We are currently in the process of manually scaling up the servers to manage the ingestion volume effectively.

INVESTIGATING 12 months ago - at 10/24/2024 04:54PM

We are currently investigating the issue.

Latest Scalyr outages

[NA1] Dataset Service Interruption with data ingestion and search functionality - about 1 month ago
Ingestion delay on app.us1.dataset.com and app.eu1.dataset.com - 9 months ago
ingestions and queries are affected on app.scalyr.com, app.eu.scalyr.com, app.dataset.com, and app.eu.dataset.com - 9 months ago
Ingestion failures on app.us1.dataset.com - about 1 year ago
Ingestion delay in app.eu.scalyr.com - about 1 year ago

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