Outage in Scalyr

ingestions and queries are affected on app.scalyr.com, app.eu.scalyr.com, app.dataset.com, and app.eu.dataset.com

Resolved Minor
January 16, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2025 12:22AM

The backlog data caused by the incident has been fully recovered in all regions

MONITORING 4 months ago - at 01/16/2025 10:01PM

Recovery is currently in progress. The estimated time for full ingestion restoration is approximately 60 to 90 minutes from now.

IDENTIFIED 4 months ago - at 01/16/2025 07:48PM

A misconfiguration deployment caused server resource allocation issues. A rollback and server restart have been initiated to address the problem.

INVESTIGATING 4 months ago - at 01/16/2025 07:10PM

We are in the process of rolling back the change and restarting the affected servers. Some accounts may observe a gradual recovery of their logs.

INVESTIGATING 4 months ago - at 01/16/2025 06:39PM

We are currently investigating this issue.

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