Outage in SchemeServe

Christmas Opening Hours

Resolved Minor

December 23, 2022 - Started almost 2 years ago - Lasted 11 days
Official incident page

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Outage Details

From all of us at SchemeServe, we wish you a very Merry Christmas and a Happy New Year! We are closed over the bank holidays, but our Obsessive Support team will still be on-hand throughout the rest of the Christmas period. If you need us, give us a call, or pop us a ticket as normal, however between the 28-30 December there will be a reduced number of staff so please do be patient with us.

Components affected

SchemeServe 🎟️ Obsessive Support™️ Ticket Desk SchemeServe ☎️ Obsessive Support™️ Phone

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 01/03/2023 12:12PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/23/2022 03:36PM

From all of us at SchemeServe, we wish you a very Merry Christmas and a Happy New Year!

We are closed over the bank holidays, but our Obsessive Support team will still be on-hand throughout the rest of the Christmas period. If you need us, give us a call, or pop us a ticket as normal, however between the 28-30 December there will be a reduced number of staff so please do be patient with us.

Latest SchemeServe outages

Intermittent timeout errors for some users - 4 months ago

Some multipage cases displaying blank address fields - 9 months ago

Errors when updating existing cases - 9 months ago

Some users intermittently returned to login screen - 10 months ago

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