Outage in SchooLinks

SchooLinks Performance Degradation and Error in Senior Year End Activity

Resolved Major
May 31, 2024 - Started over 1 year ago
Official incident page

Incident Report

We are have identified and issue around Senior Year End Activity preventing some students from completing the activity. Specifically if an enrollment decision has not been added. Some users may be experiencing slower that average response times when performing certain actions across the platform.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/31/2024 03:38PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/31/2024 02:00PM

A fix has been implemented and deployed to our production environment and we're monitoring the results.

IDENTIFIED over 1 year ago - at 05/31/2024 01:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 05/31/2024 01:17PM

We are have identified and issue around Senior Year End Activity preventing some students from completing the activity. Specifically if an enrollment decision has not been added.
Some users may be experiencing slower that average response times when performing certain actions across the platform.

Latest SchooLinks outages

Common App Outage - about 7 hours ago
AWS outage - 1 day ago
Student Courses Data Processing Errors - 6 months ago
SAML Authentication Error - 6 months ago
Course Planning Degraded Performance - 10 months ago

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