Outage in SchooLinks
Course Planning Degraded Performance
Resolved MajorIncident Report
On Jan 8th, from 9:19 to 9:28 AM CDT, our team identified reports of degraded performance for the Course Planning module. Initial investigations suggest this may be caused by increased database query latency. The Course Planning module and the rest of the platform have been fully operational since 9:29 AM CDT. Our team has deployed a fix which we're presently monitoring.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/08/2025 06:41PM
This incident has been resolved. We have continued to monitor our production environment and no further errors have been reported or identified.
MONITORING
10 months ago - at 01/08/2025 04:35PM
On Jan 8th, from 9:19 to 9:28 AM CDT, our team identified reports of degraded performance for the Course Planning module. Initial investigations suggest this may be caused by increased database query latency. The Course Planning module and the rest of the platform have been fully operational since 9:29 AM CDT. Our team has deployed a fix which we're presently monitoring.
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