Outage in Scorechain

Urgent Infrastructure Provider Incident: Scoring and Alert Services Temporarily Unavailable

Resolved Major
November 25, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing an incident with one of our infrastructure providers. Scoring and alerts are currently unavailable. The issue has been identified and we are actively working to resolve it. We will get back to you with more information shortly.
Components affected
Scorechain Bitcoin API Scorechain Ethereum API Scorechain Litecoin API Scorechain DASH Api Scorechain Bitcoin Cash API Scorechain Tezos API Scorechain Binance Smart Chain API Scorechain XRP Ledger API Scorechain Tron API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/26/2023 12:15AM

We are delighted to announce that the recent network incident has been fully resolved.
The defective network equipment has been replaced, and we have successfully switched back to our standard infrastructure.

Thank you for your patience and understanding during this period. Rest assured, we are committed to providing reliable and uninterrupted services.

MONITORING about 1 year ago - at 11/25/2023 09:43PM

We have implemented a successful workaround for the recent incident with our infrastructure provider.
Our platforms are now responding correctly once again.
We are actively monitoring the infrastructure to ensure continued stability and performance.

We appreciate your patience during this time and will keep you updated with any further developments.

IDENTIFIED about 1 year ago - at 11/25/2023 08:37PM

We are currently experiencing an incident with one of our infrastructure providers.
Scoring and alerts are currently unavailable.
The issue has been identified and we are actively working to resolve it.

We will get back to you with more information shortly.

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