Outage in Scout

Database performance issues

Resolved Major
July 01, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.
Components affected
Scout Application Monitoring

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/01/2025 09:01PM

This incident has been resolved.

MONITORING 4 months ago - at 07/01/2025 05:39PM

Ingested metrics are catching up.

IDENTIFIED 4 months ago - at 07/01/2025 05:22PM

We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.

Latest Scout outages

Ingest Delays - about 2 months ago
Ingest delays, emergency maintenance - 2 months ago
Ingest delays, UI latency - 2 months ago
Ingest delays and UI latency - 3 months ago
Database maintenance - 4 months ago

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