Outage in Screeners

Notifications Interruption

Resolved Minor
January 04, 2023 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified a service interruption with an upstream provider that will impact notifications such as new video links, asset notification, and other similar e-mails. We are monitoring the situation and will update as soon as this has been resolved. Please note that this does NOT impact login, and only affects notifications.
Components affected
Screeners Web Application Screeners SafeStream Screeners Show and Episode Notifications

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/05/2023 03:18AM

The issue has been resolved and all monitoring has been completed by our team.

IDENTIFIED almost 3 years ago - at 01/05/2023 12:49AM

Service interruption with our upstream provider is still impacting notifications such as new video links, asset notification, and other similar e-mails. We are continuing to monitor the situation and will update as soon as this has been resolved. Please note that this does NOT impact login, and only affects notifications.

MONITORING almost 3 years ago - at 01/05/2023 12:22AM

The upstream provider has reported that services has been restored. We are currently monitoring the situation.

IDENTIFIED almost 3 years ago - at 01/04/2023 10:18PM

We have identified a service interruption with an upstream provider that will impact notifications such as new video links, asset notification, and other similar e-mails. We are monitoring the situation and will update as soon as this has been resolved. Please note that this does NOT impact login, and only affects notifications.

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