Outage in Scrive

E-mail delivery issues

Resolved Major
October 25, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing delays with E-mail delivery. Our team is currently investigating the cause of the delays. This applies for the production environment and test environments. Users using invitation and confirmation method E-mail may be affected. We apologize for any inconvenience. Updates will follow in a timely manner.
Components affected
Scrive Email delivery
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 11:32AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/25/2024 08:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/25/2024 08:44AM

We are currently experiencing delays with E-mail delivery. Our team is currently investigating the cause of the delays.
This applies for the production environment and test environments.

Users using invitation and confirmation method E-mail may be affected. We apologize for any inconvenience.

Updates will follow in a timely manner.

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