Outage in Scrive

Potential Issues with the Scrive eSign Retail App on iOS

Resolved Minor
November 29, 2024 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware that signing via the Scrive eSign Retail App on iOS or iPad devices may, in certain cases, lead to issues or prevent signing. Our team is actively investigating the problem and will share updates as soon as a solution is implemented. This issue is specific to the Scrive eSign Retail App on iOS and iPad. Other browsers, apps, and device combinations are not affected.
Components affected
Scrive Online
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/29/2024 09:15AM

The issue has now been resolved.
If you continue to experience any problems, please don't hesitate to contact Scrive Support.

IDENTIFIED 23 days ago - at 11/29/2024 07:12AM

We are aware that signing via the Scrive eSign Retail App on iOS or iPad devices may, in certain cases, lead to issues or prevent signing. Our team is actively investigating the problem and will share updates as soon as a solution is implemented.

This issue is specific to the Scrive eSign Retail App on iOS and iPad. Other browsers, apps, and device combinations are not affected.

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