Outage in Scrive

Chatbot - Minor

Resolved Major

May 15, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing a Minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to support@scrive.com.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/15/2025 05:23PM

Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via support@scrive.com

INVESTIGATING 12 months ago - at 05/15/2025 02:20PM

We are currently experiencing a Minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to support@scrive.com.

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