Outage in Scrive

Chatbot - Degraded Performance

Resolved Minor
June 23, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing Degraded Performance affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to support@scrive.com.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/23/2025 05:49PM

Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via support@scrive.com

IDENTIFIED 3 days ago - at 06/23/2025 02:08PM

We are currently experiencing Degraded Performance affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to support@scrive.com.

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