Outage in Scrive
Third-party eID Issue: Onfido
Resolved MajorIncident Report
External Onfido is experiencing degraded performance.
We are monitoring the situation and will provide and update as it's resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/09/2025 02:03PM
Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via support@scrive.com
INVESTIGATING
about 1 month ago - at 10/09/2025 01:05PM
External Onfido is experiencing degraded performance.
We are monitoring the situation and will provide and update as it's resolved.
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