Outage in Scrive

eID hub - degraded performance

Resolved Minor
November 25, 2025 - Started 23 days ago - Lasted about 16 hours
Official incident page

Incident Report

We’re currently experiencing degraded performance with eIDhub. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Updates will follow in a timely manner.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/26/2025 07:49AM

This incident has been resolved.

INVESTIGATING 23 days ago - at 11/25/2025 03:39PM

We’re currently experiencing degraded performance with eIDhub. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

Updates will follow in a timely manner.

Latest Scrive outages

eID Issue: Scrive QES - about 19 hours ago
Third-party eID Issue: Onfido - 9 days ago
HelpDesk - Degraded performance - 13 days ago
Help Center - Degraded Performance - 16 days ago
Issues with KSI sealing - 30 days ago

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