Outage in Scrive

Help Center - Degraded Performance

Resolved Minor

December 02, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a Degraded Performance issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via support@scrive.com.

Components affected

Scrive Helpcenter

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/02/2025 03:52PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 12/02/2025 02:32PM

We are currently experiencing a Degraded Performance issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible.

We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to us via support@scrive.com.

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