Outage in Scrive

Third-party eID Issue: Onfido

Resolved Major
December 09, 2025 - Started about 1 month ago - Lasted 28 minutes
Official incident page

Incident Report

The external provider Onfido is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
Components affected
Scrive Onfido

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/09/2025 12:06PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/09/2025 11:47AM

Update from Onfido: "The API is now fully available. We are monitoring the situation."

IDENTIFIED about 1 month ago - at 12/09/2025 11:42AM

The external provider Onfido is experiencing a partial outage.

We are monitoring the situation and will provide and update as it's resolved.

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