Outage in Scrive
Third-party eID Issue: Onfido
Resolved MajorIncident Report
The external provider Onfido is experiencing a partial outage.
We are monitoring the situation and will provide and update as it's resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/09/2025 12:06PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/09/2025 11:47AM
Update from Onfido: "The API is now fully available. We are monitoring the situation."
IDENTIFIED
about 2 months ago - at 12/09/2025 11:42AM
The external provider Onfido is experiencing a partial outage.
We are monitoring the situation and will provide and update as it's resolved.
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