Outage in Scrive

Help Center - Minor Issue

Resolved Minor

January 19, 2026 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via support@scrive.com.

Components affected

Scrive Helpcenter

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Latest Updates ( sorted recent to last )

RESOLVED about 17 hours ago - at 01/19/2026 03:25PM

This incident has been resolved.

MONITORING about 17 hours ago - at 01/19/2026 02:45PM

Our supplier now mitigated the issue, we are monitoring.

INVESTIGATING about 18 hours ago - at 01/19/2026 01:53PM

We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible.

We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to us via support@scrive.com.

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