Outage in Searchspring

Intermittent Issues with Searchspring Management Console

Resolved Minor
November 21, 2023 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently investigating reports of customers experiencing a slow or non-functional Management Console. We will post an update here in 30~ minutes.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/22/2023 02:53PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/21/2023 07:14PM

We recently experienced an outage with a third-party service that was affecting the performance of the SMC. The SMC is now back to operational status. We are actively monitoring for any remaining impact.

INVESTIGATING almost 2 years ago - at 11/21/2023 06:59PM

We are currently investigating reports of customers experiencing a slow or non-functional Management Console.
We will post an update here in 30~ minutes.

Latest Searchspring outages

Search API Down - 14 days ago
Major AWS Outage - 14 days ago
Indexing issue - 8 months ago
Issue Accessing SMC - 8 months ago

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