Searchspring status updated
Searchspring is working normally
This chart shows the number of user-reported issues for Searchspring service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Searchspring is down. The map shows recent Searchspring outages from around the world.
Searchspring Outage MapIn the last 90 days, Searchspring had 1 incident with a median duration of 1 hour 19 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Searchspring status history below. IsDown detects when Searchspring is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Were seeing an increased error rate on search api requests in the Australia region.
|
Dec 01, 2025 at 10:56 AM UTC
|
about 1 hour |
|
We have identified an incident that our Search API is currently down, post AWS outage. The team i...
|
Oct 20, 2025 at 03:12 PM UTC
|
1 day |
|
AWS is currently having a major outage, this is impacting our indexing services https://health.aw...
|
Oct 20, 2025 at 08:40 AM UTC
|
about 3 hours |
|
We are currently experiencing a high volume of 503 Service Unavailable errors impacting the searc...
|
Jul 23, 2025 at 09:18 PM UTC
|
31 minutes |
|
We are currently investigating an indexing issue for customers on the new Shopify connector. Our ...
|
Mar 05, 2025 at 09:17 AM UTC
|
about 1 hour |
|
We are currently investigating an issue preventing users from accessing the Searchspring Manageme...
|
Mar 04, 2025 at 04:11 AM UTC
|
about 3 hours |
|
We are currently investigating an issue causing a slowdown in indexing.
You can expect an update...
|
Aug 26, 2024 at 02:10 PM UTC
|
42 minutes |
|
We are currently seeing 504 errors across all autocomplete and search requests, preventing search...
|
Aug 25, 2024 at 04:08 PM UTC
|
about 1 hour |
|
We are currently investigating a degraded state of indexing where some sites are not completing s...
|
Aug 21, 2024 at 06:02 AM UTC
|
28 minutes |
|
We are currently investigating an issue affecting the AU region. An issue was identified with the...
|
Aug 11, 2024 at 11:05 AM UTC
|
about 4 hours |
Check if any Searchspring component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Autocomplete status | OK | View details |
| Indexing status | OK | View details |
| Product Recommendation Widgets status | OK | View details |
| Search status | OK | View details |
| SMC ( Searchspring Management Console ) status | OK | View details |
IsDown has monitored Searchspring continuously since March 2021, tracking this E-Commerce for 5 years. Over that time, we've documented 93 outages and incidents, averaging 1.6 per month. When Searchspring goes down, incidents typically resolve within 78 minutes based on historical data.
We monitor Searchspring's official status page across 5 components. IsDown interprets Searchspring statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Searchspring is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Searchspring status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Searchspring's status page every few minutes, across all 5 components. We combine official status data with user reports to detect when Searchspring is down, often before the vendor announces it.
When Searchspring status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Searchspring official status page for major/minor outages or downtimes. A major outage is when Searchspring experiences a critical issue that severely affects one or more services/regions. A minor incident is when Searchspring experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Searchspring outage, we send you an alert and update your dashboard and status page.
Searchspring and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Searchspring status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Searchspring publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Searchspring and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Searchspring is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Searchspring health alongside all your other vendors in a single view.
Get notified when Searchspring is down. Filter by severity to skip noise.
Route Searchspring outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Searchspring service status with your team or customers on a branded page.
Looking for Searchspring outage alerts like Downdetector? IsDown monitors Searchspring's official status page for verified incident data, not just user reports. Know exactly when Searchspring is down, which components are affected, and when service health is restored. Here's why official Searchspring status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Searchspring status page monitoring. Know when Searchspring is down with real time incident details. | ||
| Monitor 5,420+ services including Searchspring in a single dashboard. | ||
| Instant Searchspring outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Searchspring official status plus user reports for early outage detection. | ||
| Maintenance feed for Searchspring | ||
| Granular alerts filtering by Searchspring components and regions. |
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Searchspring isn't down. You can check Searchspring status and incident details on the top of the page. IsDown continuously monitors Searchspring official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Searchspring is currently operational. You can check Searchspring status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Searchspring being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Searchspring official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Searchspring last outage was on December 01, 2025 with the title "Increased error rate on search"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Searchspring and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Searchspring is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Searchspring's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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