Outage in seatsio

EU instance down

Resolved Major
February 06, 2023 - Started over 2 years ago
Official incident page

Incident Report

The seats.io EU instance is down. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/06/2023 02:03PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/06/2023 01:59PM

We're back online, but will continue to monitor our systems.

IDENTIFIED over 2 years ago - at 02/06/2023 01:57PM

The issue has been identified. We are restarting our nodes right now. Some successful requests already.

INVESTIGATING over 2 years ago - at 02/06/2023 01:55PM

Our app was unable to connect to the Heroku database.
They are currently replacing the db with a standby db.

INVESTIGATING over 2 years ago - at 02/06/2023 01:50PM

The seats.io EU instance is down. We are investigating.

Latest seatsio outages

Intermittent errors - 8 months ago
Slow requests - 11 months ago
Server slow or unreachable - about 1 year ago
app.seats.io is having issues - over 1 year ago

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