Outage in SecureAuth
Intermittent DNS Provider Issues
Resolved Minor
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Outage Details
Components affected
SecureAuth Web Admin SecureAuth Dashboard Service SecureAuth OAuth Service SecureAuth Push-to-Accept Service - US1 SecureAuth Push-to-Accept Service - US2 SecureAuth User Risk Service SecureAuth SMS Service SecureAuth Threat Service - US1 SecureAuth Threat Service - US2 SecureAuth 3rd Party Mobile Carrier SecureAuth User Stats Service SecureAuth Application Templates SecureAuth Transaction Service SecureAuth Device Enrollment Service SecureAuth Licensing Service SecureAuth Telephony Extension/DTMF Service - US2 SecureAuth Telephony Provider SMS API SecureAuth User Risk Scoring Service SecureAuth Telephony Service - US1 SecureAuth Telephony Service - US2 SecureAuth Fraud Service SecureAuth Geolocation Resolution Service - US2 SecureAuth Link-to-Accept Service SecureAuth Nexmo Voice API SecureAuth Symbol-to-Accept Service SecureAuth Telephony Service SecureAuth Telephony Extension/DTMF Service - US1 SecureAuth X.509 Certificate Service (SHA2) - US2 SecureAuth Fraud Service - US2 SecureAuth IP Intel Service SecureAuth Geolocation Resolution Service - US1 SecureAuth IP Reporting Service SecureAuth Push-to-Accept Service SecureAuth SMS Service - US1 SecureAuth SMS Service - US2 SecureAuth Enhanced Geolocation Resolution Service - US2 SecureAuth Fraud Service - US1 SecureAuth IP Blocking Service SecureAuth Enhanced Geolocation Resolution Service - US1 SecureAuth X.509 Certificate Service (SHA2) - US1Latest Updates ( sorted recent to last )
We are continuing to work on a fix for this issue.
Our DNS provider that had issues has reported the issue is resolved, but we are still seeing alerts bounce back and forth. Due to the inconsistency, we are leaving the issue as identified for now until DNS resolution has stabilized.
One of our DNS provider has had a DNS resolution degradation. Impacts could result in intermittent issues resolving to our endpoints.
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