Outage in SecureAuth
SA IdP Dashboard Data is not Updating
Resolved Minor
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Outage Details
The Dashboard data for the SA IdP is not updating for login information.
This is not impacting any SA IdP services or logins, only the reporting mechanism.
Components affected
SecureAuth Dashboard ServiceLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/13/2023 02:15AM
Dashboards are again populating with data - if you continue to have issues, please contact support@secureauth.com
MONITORING
almost 2 years ago - at 05/12/2023 06:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 05/12/2023 06:28PM
The issue was an expired certificate within the backend services. The certificate has been updated and the job to update the dashboards will run later this afternoon to update the dashboards. Dashboards should be updated at roughly 1900 PST.
INVESTIGATING
almost 2 years ago - at 05/12/2023 05:32PM
The Dashboard data for the SA IdP is not updating for login information.
This is not impacting any SA IdP services or logins, only the reporting mechanism.
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